Basic Phone Etiquette

For those of you out there who forgot or never learned.

If you’re the caller:

“Hello, this is <your name here> with <place of business/organization>.  May I please speak with <Mr./Ms. Lastname>?”

If you are answering the phone at a place of business:

“Hello, <business name>.  (optional: This is <your name>.)  How may I help you?”

If you are at your house: “Hello?”  Note, it is up to the CALLER to identify him or herself and have some idea who is at the number being called.

Just a little PSA for those of you who need a refresher! ;-)


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